Refund policy

We only accept returns under the following circumstances:

• The item arrives damaged to the point of being non-functional, or
• The item does not work as intended upon receipt.

We do not accept returns for change of mind, incorrect orders placed by the customer, or general dissatisfaction unrelated to product defects or failure.

To initiate a return, please contact us within 7 days of receiving your order with:

• Your order number
• A description of the issue
• Photos or video clearly showing the damage or malfunction

Once your claim is reviewed and approved, we will provide instructions for returning the item. Approved returns may be eligible for a replacement or refund at our discretion.

Items that show signs of misuse, modification, or damage caused by the customer are not eligible for return.